Fluent in Payers.
Accountable to Performance.

We assume full operational ownership of your revenue cycle processes, managing strategy, execution, and outcomes under a structured, KAM-led governance model. Our integration with your clinical and financial systems and in-house teams ensures a seamless operating environment, structured as a long-term partnership rather than a transactional vendor relationship.

Tell Us Your Challenges
98
97
96
98
97
96
.8
.7
.6
.5
.4
.8
.7
.6
.5
.5
%
Clean Claim Rate
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20
19
18
17
16
20
19
18
16
15
%
Hour Submission TAT
9
8
7
9
8
7
7
6
5
4
3
7
6
5
4
3
%
Collections Within
45 Days
9
8
7
9
8
7
9
8
7
6
5
9
8
7
6
5
%
Quality
Escalation Rate
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1
2
3
4
5
1
2
3
4
5
%
Net Collection Rate
End-to-End Revenue
Cycle Management

Our integrated RCM services combine compliance-driven workflows, real-time analytics, and payer strategy to accelerate reimbursements, reduce denials, and maximize net collections across your healthcare organization.

What we handle:
  • Front-end to back-end revenue lifecycle
  • Clean claim optimization
  • AR performance management
  • Denial reduction strategies
Smarter revenue flow
Faster claims fewer denials higher collections

Medical Billing Services

We partner with healthcare providers to take full ownership of medical billing while synchronizing tightly with in-house staff. Our managed service model ensures accountability, continuity, and a single, seamless workflow across your revenue cycle.

What we handle:
  • Charge capture review and coding validation
  • Claims preparation and electronic submission
  • Denial management and appeals tracking
  • Payment posting and reconciliation
  • Accounts receivable follow-up and aging resolution
  • Payer communication and compliance oversight
  • Real-time reporting and performance dashboards

We operate as an extension of your revenue team, aligning with your EHR, compliance protocols, and payer mix to accelerate reimbursements, reduce errors, and protect net revenue.

Medical Coding Services

Strengthen accuracy, compliance, and reimbursement integrity with certified medical coding support that integrates seamlessly with your in-house clinical and billing teams. We absorb the coding workload while aligning with your documentation standards, specialty nuances, and payer requirements.

What we handle:
  • ICD-10-CM, CPT, and HCPCS coding across specialties
  • Chart review and documentation validation
  • Risk adjustment and HCC coding support
  • Modifier accuracy and compliance checks
  • Coding audits and quality assurance reviews
  • Denial trend analysis and coding-related appeals
  • Real-time productivity and accuracy reporting

We function as an extension of your team, improving claim accuracy, minimizing compliance risk, and protecting revenue through precise, defensible documentation alignment.

  • ICD-10, CPT, HCPCS coding
  • Specialty coding expertise
  • Coding audits and compliance reviews
  • Documentation improvement support
Precision coding experts
Accurate compliant coding across all specialties

Eligibility & Benefits Verification

We partner with healthcare providers to fully manage Eligibility and Benefits Verification, integrating structurally with your front-office and billing teams to prevent coverage errors before they impact reimbursement.

What we handle:
  • Real-time insurance eligibility verification, primary and secondary coverage
  • Benefits breakdown, copays, coinsurance, deductibles, out-of-pocket maximums
  • Medical necessity confirmation aligned with payer policies
  • Coverage limitation and exclusion identification
  • Coordination of benefits review
  • Patient financial responsibility estimation
  • Documentation updates within your EHR or practice management system
  • Exception handling and payer follow-up

This is not just verification. It is proactive revenue protection starting at patient intake.

Prior Authorization
Management

We partner with healthcare providers to fully manage Prior Authorization workflows, integrating natively with your clinical, scheduling, and billing teams to secure timely payer approvals before services are delivered. Our managed model, led by a dedicated Key Account Manager, ensures visibility, accountability, and consistent follow-through across every authorization request.

What we handle:
  • Authorization requirement verification by payer and plan
  • Clinical documentation review and submission
  • CPT and HCPCS validation aligned with payer criteria
  • Medical necessity support and guideline alignment
  • Authorization tracking and status monitoring
  • Peer-to-peer coordination and payer follow-up
  • Denial management and appeal submission for auth-related rejections
  • Referral validation and coordination of benefits review
  • Real-time reporting on turnaround times and approval rates
Faster authorization approvals
Faster authorization approvals

Credentialing & Payer Enrollment

We manage your Credentialing and Payer Enrollment processes, ensuring timely approvals and uninterrupted reimbursement across your organization. Through a structured managed model led by a dedicated Key Account Manager, you gain proactive oversight, disciplined follow-up, and complete visibility across the entire provider lifecycle.

What we handle:
  • Initial provider credentialing and re-credentialing
  • CAQH profile setup, attestation, and maintenance
  • Medicare, Medicaid, and commercial payer enrollments
  • Group and individual provider enrollment submissions
  • Payer contract application tracking and status follow-up
  • NPI registration and taxonomy alignment
  • License, DEA, and board certification verification
  • Revalidation management and deadline monitoring
  • Enrollment-related denial resolution
Accounts Receivable
Optimization

We partner with healthcare providers to take full ownership of Accounts Receivable performance, operating in sync with your billing and finance teams to accelerate collections and reduce revenue leakage. Our managed model, led by a dedicated Key Account Manager, ensures disciplined follow-up, payer accountability, and transparent performance reporting.

What we handle:
  • Aging analysis by payer, specialty, and claim type
  • Strategic AR worklists prioritized by value and timeliness
  • High-balance and complex claim resolution
  • Denial root-cause identification and recovery strategy
  • Payer escalation and appeals management
  • Underpayment detection and recovery
  • Secondary and tertiary claim follow-up
  • Timely filing deadline monitoring
  • Real-time AR dashboards and KPI reporting
Accelerate cash flow
Faster collections reduced aging improved revenue

Value-Based Program Management

We partner with healthcare providers to manage the financial and operational complexity of value-based care models, aligning clinical quality measures with reimbursement outcomes. Our service integrates seamlessly with your care teams, payer contracts, and reporting systems to help you thrive under value-driven payment arrangements.

What we handle:
  • Support for MSSP, ACO, and shared savings program participation
  • Alignment and documentation for CPC+, PCF, and other value-based initiatives
  • Quality metric reporting and performance tracking for programs like MIPS
  • Coordination with IPA/MSO structures and compliance workflows
  • Analytics to optimize value-based reimbursements and incentive capture
  • Risk-adjusted coding and outcomes documentation support
Business impact:
  • Capture shared savings, quality incentives, and performance bonuses tied to outcomes
  • Reduce avoidable utilization and cost leakage under value-based contracts
  • Strengthen risk adjustment accuracy to protect revenue
  • Improve financial stability across value-based and fee-for-service models
Supporting High-Performance Care Models
Sustainable Care Requires
Scalable Infrastructure.

We partner with healthcare organizations that understand continuous care depends on disciplined operational support.

Partner with a system that supports continuous care — with Integrity!

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Step into a world of seamless healthcare operations with Integrity One Group!